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NMT · Baku

IP telephony, contact centers and solutions for hotels, restaurants and bars

We design, deploy and support telephony for businesses and carriers. We build our own products: Contact Center for IP PBX, a solution for the hotel business and a QR menu for restaurants and bars. On your server or in the cloud in Baku.

Our products Contact us
  1. Customer
  2. IP PBX
  3. Agent
the call reaches a free agent, the whole history is in the CRM

What we do

IP telephony

IP PBX for offices and call centers: extensions, queues, voice menus, call recording.

Contact centers

Agent and supervisor workplaces in the browser, statistics, CRM, auto-dialer.

Carrier networks

SIP trunks, integration with IMS and carrier equipment, routing set-up.

Hotels, restaurants and bars

Website and commission-free booking, PMS, a QR menu with ordering right from the table.

What we can do for you

  • Set up a turnkey IP PBX for an office or a call center
  • Connect SIP numbers and SIP trunks of Azerbaijani carriers
  • Move telephony to the cloud: a Tier III Data Center in Baku
  • Set up queues, IVR, call recording and reports
  • Adapt a module or an integration to your task
  • Train your staff and support you after launch

Our products

For small and medium business IP telephony + Contact CenterOffice telephony and a contact centre in one solution: no customer call gets lost, and the manager sees all the work with customers. Learn more
Contact Center: supervisor screen with live calls, agents and queues Module for the Voice Server IP PBX

Contact Center

A contact center on your IP PBX: agents and the supervisor work in the browser, managers see the statistics.

Learn more Hotel solution: PMS room grid and the booking engine on the website Website, booking, PMS

Hotel business solution

A platform for a hotel: direct bookings on your website without commission, room and guest management, e-mails and reviews.

Learn more QR menu on the guest's phone: restaurant and bar For restaurants and bars

QR menu

The guest scans a QR code on the table, sees the menu with photos and orders from the phone. The staff see the order at once.

Learn more

How we work

  1. 1

    We study the task

    We look at how calls flow and agree on what to change.

  2. 2

    We install and configure

    IP PBX, SIP trunk, queues, IVR and reports.

  3. 3

    We train

    Agents and supervisors, with short guides.

  4. 4

    We support

    Updates, improvements and help.

Have a task for telephony, a hotel or a restaurant?

Write to us: we will explain how to do it and reply very quickly.

Contact us office@nmt.com.az