EN

Products

Our own products that we deploy and develop. The interface is in Azerbaijani, Russian and English.

IP telephony + Contact CenterContact CenterHotel business solutionQR menu

For small and medium business

IP telephony + Contact Center

Office telephony and a contact centre in one solution: no customer call gets lost, and the manager sees all the work with customers.

Discuss a project Contact Center presentation (PDF)
Contact Center: supervisor screen with live calls, agents and queues

  1. IP PBX

    • Extensions for every employee
    • Voice menu and queues
    • Call recording
    • Forwarding to mobile

  2. Contact Center

    • Agents and supervisor in the browser
    • Missed calls with call-back control
    • Statistics, CRM, auto-dialer
    • Reports to Telegram and e-mail

  3. Turnkey

    • Numbers and SIP trunks of Azerbaijani operators
    • On your server or in the cloud in Baku
    • Staff training
    • Support after launch

Fits:Sales officesClinicsDelivery servicesService centresHotelsRestaurants and barsOnline shops

Module for the Voice Server IP PBX

Contact Center

A contact center on your IP PBX: agents and the supervisor work in the browser, managers see the statistics.

  • Agent workplace: customer card, transfer, call result
  • Supervisor: all calls live, listening, taking over
  • Statistics: queues, IVR, SLA, SIP trunk channel load
  • Missed calls with call-back control, and a CRM
  • Auto-dialer from an Excel list
  • Scheduled reports to Telegram and e-mail

A server licence by the number of agents and supervisors. The first 14 days are free.

Download the presentation (PDF)PDF · RU / EN
Contact Center: supervisor screen with live calls, agents and queues

Website, booking, PMS

Hotel business solution

A platform for a hotel: direct bookings on your website without commission, room and guest management, e-mails and reviews.

  • WRI / WRI Pro booking engine for the hotel website
  • PMS: room grid, payments, revenue, reports
  • Hotel website builder with ready templates
  • Confirmation e-mails and extra services for guests
  • Reviews from Google, Facebook and Instagram on the website
  • QR menu for the restaurant and bar

Monthly subscription: connect only the modules you need, no percentage per booking.

Overview presentation (PDF)PDF · RU / EN

Module presentations:

Hotel solution: PMS room grid and the booking engine on the website

For restaurants and bars

QR menu

The guest scans a QR code on the table, sees the menu with photos and orders from the phone. The staff see the order at once.

  • Separate menus for the restaurant and the bar
  • Photos, prices, categories and dish search
  • Ordering by phone right at the table, with wishes for the kitchen
  • Orders for the staff: accepted, preparing, served
  • Table booking right from the menu
  • Three languages: Azerbaijani, Russian, English

Monthly subscription. Menu and prices are changed in the panel, no reprinting.

QR menu presentation (PDF)PDF · RU / EN
QR menu on the guest's phone: restaurant and bar

Have a task for telephony, a hotel or a restaurant?

Write to us: we will explain how to do it and reply very quickly.

Contact us office@nmt.com.az